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When settleId is sent as null and code as 'refund-manually' our gateway performs a double refund.
ID: 615050
No Fix
Published on 7/11/2022
Last update on 2/16/2024

Summary

The PPP documentation indicates that when the refund process did not work, the provider must respond with a null to this field, and also when the refund must be performed manually, the code field must have the value “refund-manually”.

The problem is that each triggers a refund, causing it to be doubled.

Simulation

Send code="refund-manually" and settled=null in the settlement response with PPP.

Workaround

Do not send "refund-manually" in the code field, rather just send the settled as null.

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