When relating attachments to a service, other services are also changed
ID:
Backlog
Published on 2/28/2018
•
Last update on 12/22/2022
Summary
When you relate one or more attachments to a service type, the relationship of attachments with other service types may also be changed.
Simulation
To simulate the scenario, follow the steps below:
- Create two or more attachments (Registering an attachment);
- Create two or more service types (How to create a service for an SKU);
- Link the attachments to a service type. Then create different relationships for another type of service.
When you save a relationship, you will notice that other relationships can be impacted.
Workaround
Currently there is no workaround for this scenario. If necessary, open a ticket indicating which relationships need to be applied.