To use a custom service worker, you need to disable our native service worker, but, when doing it, we are not recognizing the custom service worker

Disable our native service worker Try to link a new one

References:

https://help.vtex.com/pt/tutorial/como-instalar-um-service-worker--2H057iW0mQGguKAciwAuMe

https://developers.vtex.com/docs/guides/vtex-io-documentation-using-several-service-workers-in-your-store

https://developers.vtex.com/docs/guides/vtex-io-documentation-deactivating-the-vtex-io-native-service-worker

There's no workaround