Menu
Feedback
Start here
Tutorials
Developer portal

Known Issues
Support Rules
Troubleshooting

Frequently Asked Questions
Announcements
Known issues
Users registered via the user rules screen save the name field as null.
Users registered via the user rules screen save the name field as null.
ID: 1117274
Backlog
Published on 10/15/2024
Last update on 10/15/2024

Summary

Users registered via the user rules screen save the name field as null.

Simulation

When you register a new user on the platform, you can register them and then associate them with a pre-existing profile, or you can enter the user's email address on the rules screen, but when you flow through the rules screen, the user is saved with an empty name field

Workaround

To prevent this from happening, the ideal is to use the flow of registering the user on the users screen, and on this same screen associating them with an access profile.

Another option is to ask the user whose registration is in this scenario to enter the user Settings area and register a name for their user.

Contributors
1
Photo of the contributor
+ 1 contributors
Contributors
1
Photo of the contributor
+ 1 contributors
On this page
Still got questions?
Ask the community
Find solutions and share ideas in the VTEX community.
Join our community
Request support from VTEX
For personalized assistance, contact our experts.
Open a support ticket
GithubDeveloper portalCommunityFeedback