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User only with the role 'User Administrator - RESTRICTED' is not able to list the users
User only with the role 'User Administrator - RESTRICTED' is not able to list the users
ID: 932666
Backlog
Published on 11/8/2023
Last update on 11/8/2023

Summary

If an admin user only has the role "User Administrator - RESTRICTED" ("Save user" resource), the list of users is not available and it is not possible to make any necessary edits or deletions.

Simulation

  • Have an user with only the role "User Administrator - RESTRICTED";

  • Access the "Admin Users" page with this user (e.g. https://my-account-here.myvtex.com/admin/users);

  • You may notice that the list is empty, even with users already registered ("No users found :: The user search returned an empty list. Try removing any search filters or adding new users to this account."):

    {"base64":"  ","img":{"width":786,"height":434,"type":"png","mime":"image/png","wUnits":"px","hUnits":"px","length":32171,"url":"https://raw.githubusercontent.com/vtexdocs/help-center-content/refs/heads/main/docs/en/known-issues/Identity/user-only-with-the-role-user-administrator-restricted-is-not-able-to-list-the-users_1.png"}}

  • It is possible to add the user you want, and include the necessary roles, but we can't access the users to add/edit/remove roles, or even delete the user through their registration, but only through the role.

Workaround

You can add or remove the user to the role by accessing the role directly.

You can also create a custom role with only the resources "Get paged roles" and "Get paged users":

{"base64":"  ","img":{"width":962,"height":573,"type":"png","mime":"image/png","wUnits":"px","hUnits":"px","length":65522,"url":"https://raw.githubusercontent.com/vtexdocs/help-center-content/refs/heads/main/docs/en/known-issues/Identity/user-only-with-the-role-user-administrator-restricted-is-not-able-to-list-the-users_2.png"}}
And then, add it to the user who can save users.

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