Known issues
Unrelated transaction returned when using sequence number to fetch a transaction in admin UI
ID: 503446
Backlog
Published on 7/25/2022
•
Last update on 11/25/2022
Summary
When the user searches a transaction in the admin by the sequence number, in some cases, the return is the desired transaction and unrelated transaction with chargeback status.
Simulation
If the store has transactions in chargeback status and the user fetches it with the sequence number.
Workaround
Use transactionId or paymentId instead.