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Known issues
'Unhandled exception' error when changing edition of account
ID: 907294
Backlog
Published on 9/26/2023
Last update on 2/26/2024

Summary

Sometimes when we change the edition of an account or workspace we can find the following error:

The error is not consistent, it doesn't happen all the time.

If the master of the store is using the edition-business and they want to change the edition to edition-store on a workspace, this error is more likely to happen.

Simulation

Try to change the edition of any test account or workspace, this error will eventually happen in the process.

Workaround

  • Run the command vtex edition get to be sure that the edition didn't change. Sometimes the edition changes even when the error shows;
  • If the apps didn't update as well try running the vtex update command;
  • Wait a while and try again;
  • It can also happen that the Unhandled exception error will not appear, the edition will change but the apps will not update. In this case just sun vtex update
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