When there is a change in the configuration, adding the payout split, and this causes new transactions to have information that was not available before and will now be used in the cancellation operation, which makes the transactions created before this configuration not are getting cancelled..

1. Make a transaction without the payout split being correctly configured.
2. Before the transaction is finalized, configure the payout split.
3. Try canceling the transaction via the UI or API.

We currently do not have a workaround. Transactions will not be able to be canceled until we have a fix. What is indicated is that the customer waits until the pre-configuration split transactions are completed before registering.