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Trigger's Source E-mail field doesn't accept placeholder
Trigger's Source E-mail field doesn't accept placeholder
ID:
Backlog
Published on 12/12/2017
Last update on 12/22/2022

Summary

In the trigger settings, you can insert an e-mail in the "Source e-mail" field, but it does not accept a placeholder, even if it's an e-mail type.

Simulation

  1. Access or create a trigger;
  2. Click actions if positive;
  3. Fill in the "Source email" field with a placeholcer. For example: "{!email}";
  4. Run the trigger;
  5. The email will not be sent.

Workaround

The "Source e-mail display name" field accepts placeholders and can be used to cover most scenarios in which you'll need a placeholder in this field.

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