Trigger's Source E-mail field doesn't accept placeholder
ID:
Backlog
Published on 12/12/2017
•
Last update on 12/22/2022
Summary
In the trigger settings, you can insert an e-mail in the "Source e-mail" field, but it does not accept a placeholder, even if it's an e-mail type.
Simulation
- Access or create a trigger;
- Click actions if positive;
- Fill in the "Source email" field with a placeholcer. For example: "{!email}";
- Run the trigger;
- The email will not be sent.
Workaround
The "Source e-mail display name" field accepts placeholders and can be used to cover most scenarios in which you'll need a placeholder in this field.