Transaction stuck in a status prior to the state that it should be
ID: 1037765
Backlog
Published on 5/22/2024
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Last update on 7/25/2024
Summary
The most common case is transaction stuck in authorized when it should be approved, in this scenario the order can't be invoiced.
Simulation
It's not possible to simulate.
Workaround
Support team can call internal APIs to move the transaction forward.