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The PayU connector is unable to process payments when there is shipping data containing more than 40 characters.
The PayU connector is unable to process payments when there is shipping data containing more than 40 characters.
ID: 902539
Backlog
Published on 9/18/2023
Last update on 9/18/2023

Summary

PayU's connector does not handle address data received from the checkout and sends it to the provider as is, without any modifications. However, it is stated in the provider's documentation that such data should not exceed 40 characters.

This causes the transaction to be canceled due to a payment authorization error with the message:

message: El tamaño debe estar entre 0 y 40 property: , message: El tamaño debe estar entre 0 y 40

Simulation

  • During the shipping step at checkout, select a delivery address with more than 40 characters, such as 'Región Del Libertador General Bernardo O’Higgins (VI)' in Chile.
  • Select a payment method processed through the PayU connector.

Workaround

N/A

Contributors
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