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The installments request at the gateway to a merchant other than the marketplace is always done with salesChannel = 1
The installments request at the gateway to a merchant other than the marketplace is always done with salesChannel = 1
ID: 391197
No Fix
Published on 3/27/2022
Last update on 2/16/2024

Summary

Requests to get external installments at the gateway to a merchant other than the marketplace are always made with salesChannel = 1. The behavior was observed in a Seller-whitelabel scenario for a franchise account, but it also seems applicable to the context of common sellers, to the foreign market.

Expected behavior Requests made from the marketplace to a seller's gateway/merchant must follow the fulfillment endpoint's business policy in order to maintain context.

current behavior Even though the "fulfillment endpoint" is done with salesChannel=2, the installments request is done in the context of salesChannel=1.

Simulation

  1. Choose a seller whose final destination is different from salesChannel=1
  2. Simulate a cart with an item from this seller
  3. Observe the request for installments that is made to the Merchant of this seller.

Workaround

N/A

Contributors
2
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Contributors
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