Known issues
Skus from the same product being created separately (accounts with Autoapprove flag enabled)
Skus from the same product being created separately (accounts with Autoapprove flag enabled)
ID: 467112
Fixed
Published on 2/15/2023
•
Last update on 11/28/2023
Summary
The seller sends a batch with skus from the same product (all the possible variations of the product).
Instead of being created as a product with it's variations, all the skus are being created separately.
This behavior is happening because the marketplace account has the Autoapprove flag enabled and the seller is sending all the skus at once.
Normally, the system has a lock, by product name, to prevent this kind of situation since the Matcher has more than one queue processing the skus. But this lock isn't implemented on the Autoapprove workflow.
Simulation
- Enable the Autoapprove flag on the Marketplace;
- Seller send a batch of products and it's skus (variations) at once;
- The first skus of the product is created correctly, but the others are created separately.
Workaround
To prevent this situation, there are two possible ways.
- Seller send the skus slowly within a time frame;
- Disable the Autoapprove flag on the Marketplace.