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[Shopee] Could not create product.
Connections
ID: 685149
Fixed
Published on10/25/2022
Last updated on2/7/2023
1 min read

Summary

Update correct description: Even with price and stock correctly registered in the VTEX catalog, some products have an error in the integration Could not create product. {"error":"product.error_param","message":"mpsku_item.AddItemRequest.SellerStock: []*openapiv2_common.StockByLocation: decode slice: expect [ or n, but found 5, error found in #10 byte of ...|r_stock\":56,\"logisti|..., bigger context ...|age_width\":9},\"item_sku\":\"104028\",\"seller_stock\":56,\"logistic_info\":[{\"enabled\":true,\"logistic_id\":9|...","request_id":"2bd1150a865d26c243f465152084b1b6"} 

Simulation

Marketplace: Shopee Product Root Cause: Catalog Integration Error: Could not create product {"error":"product.error_param","message":"mpsku_item.AddItemRequest.SellerStock: []*openapiv2_common.StockByLocation: decode slice: expect

Admin > Installed APP > Shopee > Manage Products > Product Sync Status

{"base64":"  ","img":{"width":968,"height":218,"type":"png","mime":"image/png","wUnits":"px","hUnits":"px","length":125945,"url":"https://raw.githubusercontent.com/vtexdocs/known-issues/refs/heads/main/docs/en/known-issues/Connections/shopee-could-not-create-product_1.png"}}

Workaround

If resending the product does not resolve it, it's necessary to wait for analysis and investigation of this KI.

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