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Seller group creation does not add selected sellers
Seller group creation does not add selected sellers
ID: 926969
Fixed
Published on 10/27/2023
Last update on 1/26/2024

Summary

The marketplace can create groups with some sellers on the Seller Management UI.

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However, when adding a group name and sellers on this UI, only the group name is being saved. An error message appears: "Sorry, something went wrong when adding the sellers to the XXX group."

{"base64":"  ","img":{"width":457,"height":164,"type":"png","mime":"image/png","wUnits":"px","hUnits":"px","length":11761,"url":"https://raw.githubusercontent.com/vtexdocs/help-center-content/refs/heads/main/docs/en/known-issues/Marketplace/seller-group-creation-does-not-add-selected-sellers_2.png"}}

Simulation

  1. Go the Seller Management area and click on Manage groups;
  2. Click on Add Group and add the information like name and sellers;
  3. Check that the group is created but without any sellers.

Workaround

Add the sellers to the group manually later on their "Seller Details" UI

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