Known issues
Search by EAN not working on Received Skus
ID: 510907
No Fix
Published on 1/26/2022
•
Last update on 2/16/2024
Summary
The Received Skus search feature allows the marketplace to search for a product or sku by the following criteria:
- Sku Name;
- ID;
- EAN.
Currently, the EAN search is not behaving as expected by not giving any results.
Simulation
Try to find a sku by searching for it using it's EAN. The result should be the sku instead of a blank area.
Workaround
Use the other search criteria, such as Sku Name or ID.