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Search by EAN not working on Received Skus
Search by EAN not working on Received Skus
ID: 510907
No Fix
Published on 1/26/2022
Last update on 2/16/2024

Summary

The Received Skus search feature allows the marketplace to search for a product or sku by the following criteria:

  • Sku Name;
  • ID;
  • EAN.

Currently, the EAN search is not behaving as expected by not giving any results.

Simulation

Try to find a sku by searching for it using it's EAN. The result should be the sku instead of a blank area.

Workaround

Use the other search criteria, such as Sku Name or ID.

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