Currently, when using portal VTEX stores (non-VTEX IO stores) the request capture application is not registering events specifically for the product page visits.

1. using a portal VTEX store, access a product page when logged in

2. check if the rc application is functional on your store (detailed here: https://help.vtex.com/pt/tutorial/configurar-carrinho-abandonado--tutorials_740#my-trigger-settings-are-correct-but-the-test-email-address-is-not-receiving-emails-what-must-be-checked)

3. Check the property 'productVisitedTag' of the related document on your Master Data application, it will have remained null. It should have been populated with data.

This usability works for VTEX IO stores.