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Price mismatch error when integrating with select marketplaces
Price mismatch error when integrating with select marketplaces
ID:
Fixed
Published on 12/7/2018
Last update on 12/22/2022

Summary

The user is able to successfully create a commercial policty and set a fix price for each integrated marketplace.

Sometimes the marketplace is not notified of the price's expiration causing a mismatch between the account and marketplace's prices.

Known marketplaces where this issue has occured:

  • Amazon
  • CNova
  • Mercado Livre
  • Walmart

Simulation

This known issue occurs with accounts that are integrated normally to marketplaces with distinct commercial policies.

Workaround

Open a ticket and request us to manually update and force indexation. This solves the problem temporarily.

Contributors
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Contributors
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