Price mismatch error when integrating with select marketplaces
ID:
Fixed
Published on 12/7/2018
•
Last update on 12/22/2022
Summary
The user is able to successfully create a commercial policty and set a fix price for each integrated marketplace.
Sometimes the marketplace is not notified of the price's expiration causing a mismatch between the account and marketplace's prices.
Known marketplaces where this issue has occured:
- Amazon
- CNova
- Mercado Livre
- Walmart
Simulation
This known issue occurs with accounts that are integrated normally to marketplaces with distinct commercial policies.
Workaround
Open a ticket and request us to manually update and force indexation. This solves the problem temporarily.