Native gift card is adding credit although it returns 500
ID: 760896
Backlog
Published on 2/27/2023
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Last update on 5/11/2023
Summary
After conducting some empirical tests, we have observed that the /transaction route in the native gift card API, is sometimes returning a 500 error code while adding the credit requested, which is an unexpected behavior. Furthermore, we have noticed that the request is taking longer than expected to receive a response, indicating a timeout behavior. As a result, there is no effective lock in place to ensure that the card balance will not be credited in this scenario.
Simulation
Intermittent behavior.
Workaround
N/A