Menu
Feedback
Start here
Tutorials
Developer portal

Known Issues
Support Rules
Troubleshooting

Frequently Asked Questions
Announcements
Known issues
MercadoPagoV1 fails to authorize transactions when it comes with phone user data value as 0.
MercadoPagoV1 fails to authorize transactions when it comes with phone user data value as 0.
ID: 778611
Backlog
Published on 3/27/2023
Last update on 3/27/2023

Summary

If the client's checkout sends user data without proper validation, such as a phone number with fewer than three digits, this data is passed to the gateway as is, which can cause unexpected errors during processing. For example, our parser may trigger an exception and cancel the transaction.

Simulation

To simulate this issue, we used our legacy MercadoPagoV1 connector to place an order and passed user phone data with less than three digits.

Workaround

Unfortunately, there is no workaround at this time. To avoid this issue, we recommend ensuring that all user data is properly validated before being sent to the gateway.

Contributors
2
Photo of the contributor
Photo of the contributor
+ 2 contributors
Contributors
2
Photo of the contributor
Photo of the contributor
+ 2 contributors
On this page
Still got questions?
Ask the community
Find solutions and share ideas in the VTEX community.
Join our community
Request support from VTEX
For personalized assistance, contact our experts.
Open a support ticket
GithubDeveloper portalCommunityFeedback