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Known issues
[Mercado Livre] Error 40000 / 40007 after clicking the button to publish in the Buybox Catalog.
Connections
ID: 1122911
Backlog
Published on10/24/2024
Last updated on10/24/2024
1 min read

Summary

Sometimes the merchant is receving error 40000 / 40007 after click in the button to publish on Catalog. The error 40000 could occurss for many reasons.

The marketplace errors are not mapped so it difficult the analyzis of them (because the marketplace doesn't have a list of possible error messages). In the most cases we must add new error messages and it required to map them in the front

Simulation

{"base64":"  ","img":{"width":1522,"height":802,"type":"png","mime":"image/png","wUnits":"px","hUnits":"px","length":115951,"url":"https://raw.githubusercontent.com/vtexdocs/known-issues/refs/heads/main/docs/en/known-issues/Connections/mercado-livre-error-40000-40007-after-clicking-the-button-to-publish-in-the-buybox-catalog_1.png"}}

Workaround

Inspecting with devtools displays the error

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