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[Mercado Livre] Bridge Orders menu, not showing the shippingID information
[Mercado Livre] Bridge Orders menu, not showing the shippingID information
ID: 1001903
Backlog
Published on 3/18/2024
Last update on 3/18/2024

Summary

Currently we have an issue that only affects the visibility of some MELI Orders, what happens is that we are currently logging the ShipmentID in order bridge menu, but some error messages are missing the OrderID, and it's necessary for some cases as the orderID is the information the sellers have in MELI Portal

Mercado Livre > Bridge > OrderId

Simulation

Inside the bridge orders menu, some error messages are not logging the orderID, which gives the impressions some orders are not in VTEX brige, but the sellers can find the orders by searching for the shipmentID.

{"base64":"  ","img":{"width":1850,"height":495,"type":"png","mime":"image/png","wUnits":"px","hUnits":"px","length":56728,"url":"https://raw.githubusercontent.com/vtexdocs/help-center-content/refs/heads/main/docs/en/known-issues/Connections/mercado-livre-bridge-orders-menu-not-showing-the-shippingid-information_1.png"}}

Workaround

GET the OrderID, and get the ShipmentID and look for it in the bridge

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