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Known issues
MELI error while sending the order tracking
Connections
ID: 764885
Fixed
Published on3/6/2023
Last updated on10/20/2023
1 min read

Summary

We are currently logging an error message inside the menu Brige - Tracking, this error is being return by MELI when we send the tracking flow to them.

Important to note that this is not impacting the flow as the tracking is working properly, but the issue is that we are creating the log as an error message when it should be success instead.(due to what MELI returns)

Simulation

Inside Bridge - Tracking menu an error message as below will be shown.

"Mensagem de erro não mapeada pela integração. Entre em contato com a VTEX informando o ocorrido para que o mapeamento seja realizado. Mensagem de erro Mercado Livre:"

Workaround

No action is required, important to note that although the error message is displayed this is not impacting the tracking flow, the XML is being sent to MELI and the order status is being updated.

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