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MasterData doesn't load after successfully authenticating
MasterData doesn't load after successfully authenticating
ID:
Fixed
Published on 2/17/2019
•
Last update on 12/31/2019

Summary

Esse erro ocorre geralmente quando o usuário tenta acessar o CRM do MasterData diretamente, sem utilizar os links do admin.

Ao digitar a URL no navegador, o usuário esquece de digitar o https://. Por motivos de segurança o MasterData não deixa o usário entrar mesmo após se autenticar com sucesso.

Simulation

  1. Visit {accountname}.vtexcrm.com.br
  2. Authenticate
  3. See error

Workaround

Fortunately this can be solved by typing https:// in front of the URL. For example: https://{accountname}.vtexcrm.com.br

Contributors
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Contributors
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