[Magazine Luiza] Orders with APPROVED status on the marketplace are not being approved on VTEX

Connections

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ID: 823443

Backlog

Published on5/10/2023

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Last updated on5/11/2023

1 min read

Summary

Some orders with APPROVED status on the marketplace are not being approved on VTEX

Simulation

These orders are stuck in the status "Awaiting authorization to dispatch" here at VTEX even though they are approved in the marketplace

Order approved Makertplace;
Order status was not updated to approved in OMS(VTEX);
Log doesn't show any errors in the flow;
Bridge doesn't show any error;

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Workaround

Open a ticket requesting order update