Legacy Collection Import Timeout

Known issues

ID: 483785

Backlog

Published on 2/25/2022

•

Last update on 12/20/2022

Summary

Currently, when an user attempts to import data via the bulk insert skus button, if the sheet being used is too extensive, the process might fail.

${"base64":" ","img":{"width":149,"height":53,"type":"png","mime":"image/png","wUnits":"px","hUnits":"px","length":3588,"url":"https://raw.githubusercontent.com/vtexdocs/help-center-content/refs/heads/main/docs/en/known-issues/Catalog/legacy-collection-import-timeout_1.png"}}$

Simulation

Go to CMS --> Collections
Create a new collection and a group Inclusion
Use the "Bulk Insert SKUs" button to import data and select a sheet with, for instance, 65000 skus.
A loading message will be shown for ~50s

${"base64":" ","img":{"width":247,"height":50,"type":"png","mime":"image/png","wUnits":"px","hUnits":"px","length":1392,"url":"https://raw.githubusercontent.com/vtexdocs/help-center-content/refs/heads/main/docs/en/known-issues/Catalog/legacy-collection-import-timeout_2.png"}}$

And then the process will eventually fail.

Workaround

Use the side checkboxes for massively selecting Brands and/or Categories
Gradually import using smaller sheet sizes