Known issues
Lean Shipping overrides user preferred shipping method to cheapest option in different sessions/browsers
ID: 607411
Backlog
Published on 2/1/2023
•
Last update on 2/1/2023
Summary
In new sessions (different browsers) for the same orderForm, the previously selected option is not taken into account, being always superimposed on the "cheaper" option, especially affects shared cart scenarios
Simulation
- Make the purchase process until reaching the cart, do a shipping simulation, and select the fastest option that has the shipping value to be charged
- Generate the social selling link (shared cart) and open it in a new anonymous tab, for example
- See the shipping cost is the cheapest option instead of the selected option previously
Workaround
N/A