Menu
Feedback
Start here
Tutorials
Developer portal

Known Issues
Support Rules
Troubleshooting

Frequently Asked Questions
Announcements
Known issues
Item becomes unavailable if its possible assembly options don't match the cart sales channel
Item becomes unavailable if its possible assembly options don't match the cart sales channel
ID: 1083848
Fixed
Published on 8/20/2024
Last update on 8/26/2024

Summary

If an item has any possible assembly options that are not available for the sales channel used in the cart, the item becomes unavailable. This happens even if the assembly option itself is not required and hasn't been added to the cart.

Simulation

  1. Create a parent SKU, and a child SKU that functions as an assembly option.
  2. Set the assembly option to be optional (minimum quantity of zero, default selected quantity of zero).
  3. Set the parent SKU sales channel to one that is not available to the child SKU.
  4. Try adding the parent SKU to a cart using that sales channel.

Workaround

If possible, ensure that assembly option SKUs match all sales channels used by their parent items.

Contributors
2
Photo of the contributor
Photo of the contributor
+ 2 contributors
Contributors
2
Photo of the contributor
Photo of the contributor
+ 2 contributors
On this page
Still got questions?
Ask the community
Find solutions and share ideas in the VTEX community.
Join our community
Request support from VTEX
For personalized assistance, contact our experts.
Open a support ticket
GithubDeveloper portalCommunityFeedback