Inconsistency in transactional email date of orders closed after midnight
ID:
Backlog
Published on 4/24/2018
•
Last update on 12/22/2022
Summary
Orders that are made after midnight UTC may present an extra day in the transactional e-mails of Order closed and Payment Approved.
This scenario happens because of UTC time which may vary according to the local time zone.
Simulation
- Close an order on 04/23/2018 at 11:56 PM, Brazil time.
- Note that the transactional e-mail address will be dated 04/24/2018. Your test will have one day more the the actual date.
- The approved payment email, which is the one that has the delivery date, will also have one more day.
- In the API, while doing the
Get Order
, the information will also have UTC date and time, for example:"creationDate": "2018-04-13T02:57:19.2571842+00:00"
Workaround
Today there is no workaround for this problem, but we're working to adjust the scenario.