Incomplete transactions appearing with Brazilian currency
ID: 1007953
Backlog
Published on 4/1/2024
•
Last update on 4/1/2024
Summary
Incomplete transactions ("No name" customer) can appear in Transactions section with R$ currency, those are result of creation error (payment data was not sent) but the orders are created correctly in local currency.
As these transactions are already lost there is no operational impact (visual bug).
Simulation
When finishing a payment at checkout you can reload the page to "break" the process and check in UI if the complete transaction creation failed (looking for the "No name" one).
Workaround
NA