Global Category not loading correctly on chrome v126.0.6478.182 (Official Build) (64-bit)

Known issues

ID: 1075366

Backlog

Published on 8/2/2024

•

Last update on 8/2/2024

Summary

Currently, the global category for products is not correctly loading data if the user is accessing using the Google Chrome browser via the version v126.0.6478.182

The following display can be seen

${"base64":" ","img":{"width":730,"height":107,"type":"png","mime":"image/png","wUnits":"px","hUnits":"px","length":17658,"url":"https://raw.githubusercontent.com/vtexdocs/help-center-content/refs/heads/main/docs/en/known-issues/Catalog/global-category-not-loading-correctly-on-chrome-v12606478182-official-build-64bit_1.png"}}$

Simulation

1 - using the mentioned browser and version, access the product UI of any product and check its "Global Category" value. 2 - switch browsers and/or the browser version and the issue will not show

Workaround

Either switch back to a previous chrome version and/or use other browsers.