Known issues
Fullcleanup on sellers does not work if the account has seller groups on Seller Management
ID: 922541
No Fix
Published on 10/19/2023
•
Last update on 7/1/2024
Summary
On the Seller Management area the marketplace can group their sellers as they wish and manage them on the group management tab.
However, if they wish to delete all seller data on the fullcleanup area, the process will fail if there are groups created.
Simulation
- Create a seller group on Seller Management;
- Perform a seller fullcleanup;
- Check that an error appears.
Workaround
First, delete the seller groups manually on the seller management and then try to perform the seller fullcleanup again.