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First address in the address list incomplete does not fill the profile/shipping data at checkout
First address in the address list incomplete does not fill the profile/shipping data at checkout
ID: 366975
Backlog
Published on 1/3/2024
Last update on 1/3/2024

Summary

When a user has more than one address in their profile and the first address in the address list is incomplete, regardless of whether the others are valid, the checkout does not automatically populate their profile/shipping data after adding their email.

Simulation

  • Add 2 addresses to a profile, where the 1st one is incomplete;
  • Assemble a cart, and add the email;
  • No profile/address data is filled.

Workaround

Remove the incomplete address from the profile via Master Data

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