Exporting SKU images for accounts starting with 'h','t' or 'p' get this character cut in the 'Image URL' rows.

Known issues

ID: 919199

Backlog

Published on 10/13/2023

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Last update on 10/13/2023

Summary

The SKU image report, /admin/Site/ProdutoImagemExportacao.aspx, for accountnames that start with "h", "t" or "p", such as "testaccount", wil lshow a missing character in the export sheeto for the imageURL row.

Simulation

1 - for an account that starts with the mentioned initial characters, go to /admin/Site/ProdutoImagemExportacao.aspx and export a sheet for any sku that has at least 1 image. 2 - open the exported sheet and check the column "UrlImagem": it'll be without the initial character

For instance, if the account is named "testaccount":

${"base64":" ","img":{"width":1124,"height":85,"type":"png","mime":"image/png","wUnits":"px","hUnits":"px","length":9870,"url":"https://raw.githubusercontent.com/vtexdocs/help-center-content/refs/heads/main/docs/en/known-issues/Catalog/exporting-sku-images-for-accounts-starting-with-ht-or-p-get-this-character-cut-in-the-image-url-rows_1.png"}}$

Workaround

Create a subaccount starting with another character (for instance, "mytestaccount") and access the export UI using this subaccount. The export then will show the whole URL string without any incorrect trims.