Known issues
Error while attaching files in MasterData
Error while attaching files in MasterData
ID:
Backlog
Published on 2/15/2019
•
Last update on 12/22/2022
Summary
The user receives the error message "Ocorreu um erro e o arquivo não foi salvo" ("An error has happened and the file was not saved") when trying to manually attach a file through the CRM whose size exceeds 5MB.
Simulation
- Create a field of type
file
; - Enter the CRM;
- Manually attach a file.
Workaround
We recommend using another service for storing files larger than 5MB.
Note that MasterData V2 does not support the field with type attachment.