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Error while attaching files in MasterData
Error while attaching files in MasterData
ID:
Backlog
Published on 2/15/2019
Last update on 12/22/2022

Summary

The user receives the error message "Ocorreu um erro e o arquivo não foi salvo" ("An error has happened and the file was not saved") when trying to manually attach a file through the CRM whose size exceeds 5MB.

Simulation

  1. Create a field of type file;
  2. Enter the CRM;
  3. Manually attach a file.

Workaround

We recommend using another service for storing files larger than 5MB.

Note that MasterData V2 does not support the field with type attachment.

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