Error when publishing dynamic storage data entity
ID: 666357
Backlog
Published on 10/4/2023
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Last update on 10/4/2023
Summary
When the store creates or updates a Data Entity and then tries to publish it, the following error may occurs:
Unexpected error. Please try again or contact customer support.
Simulation
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Access the Dynamic Storage system / Data Structure application (https://my-account-here.ds.vtexcrm.com.br);
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Access the Data Entities tab:
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Click on the disk icon to publish the Data Entity that was created or updated:
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Then the following message will be shown:
Unexpected error. Please try again or contact customer support.
Workaround
For these scenarios, a workaround is to open a ticket for VTEX, so that we can validate a possible update of this account's cluster.