Known issues
Error on duplicate payment method
ID: 929428
Backlog
Published on 11/2/2023
•
Last update on 11/2/2023
Summary
When duplicating a payment method that does not have installments, the operator receives the following message on the screen, "The current payment system does not allow installment options". This happens because when the body of the creation request in the new rule is created, some fields are inserted by default, including installmentOptions, but this field does not exist for cash payments such as debit and boleto(Brazil).
Simulation
- Go to the payment terms screen
- Select a payment method that does not have installments.
- Click the button to duplicate the rule.
- The following error message will be displayed on your screen: "The current payment system does not allow installment options"
Workaround
We have two ways to get around this problem:
- Create another one with the same settings as the one you want to duplicate;
- Create the rule via API,
https://.myvtex.com/api/payments/pvt/rules/
, removing the installmentOptions field from the body.