Menu
Feedback
Start here
Tutorials
Developer portal

Known Issues
Support Rules
Troubleshooting

Frequently Asked Questions
Announcements
Known issues
Error exporting entity with too many documents
Error exporting entity with too many documents
ID: 857894
Backlog
Published on 7/7/2023
Last update on 7/7/2023

Summary

Exporting a large number of documents from an entity results in excessive processing, causing errors in the process queue and preventing the export of the document list.

Simulation

  1. Access the Master Data CRM platform and navigate to the desired entity's form.
  2. Locate the "Export XLS" button within the interface and click on it.
  3. Locate and click on the "Export XLS" button.
  4. Initiate the export process by confirming the selection and starting the export.
  5. To monitor the progress of the export, navigate to the Applications tab within the platform.
  6. Look for the "Exports" button and click on it to view the list ongoing.
  7. Observe the export status, and check for any errors or issues encountered during the export process.

Workaround

A workaround for this issue is to utilize the scroll API.

Contributors
2
Photo of the contributor
Photo of the contributor
+ 2 contributors
Contributors
2
Photo of the contributor
Photo of the contributor
+ 2 contributors
On this page
Still got questions?
Ask the community
Find solutions and share ideas in the VTEX community.
Join our community
Request support from VTEX
For personalized assistance, contact our experts.
Open a support ticket
GithubDeveloper portalCommunityFeedback