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Error closing Customer Credit account
Error closing Customer Credit account
ID: 904432
Backlog
Published on 9/20/2023
Last update on 9/20/2023

Summary

When main and sub accounts have the Customer Credit app installed the creation of a creditAccount happens in all of them. In this scenario there are cases where closing the creditAccount doesn't work, the folowing error appears:

Error while closing account.

Simulation

We were not able to replicate or identify what causes this, in some accounts this issue does not occur.

Workaround

NA, what can be done is change the credit limit to zero so the payment method won't work for the registered email.

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