Known issues
CRM comment system does not work
CRM comment system does not work
ID:
Backlog
Published on 1/7/2019
•
Last update on 12/22/2022
Summary
CRM comment system doesn't store the information that is entered.
The use of the comment system, be it directly or through triggers, is compromised.
Simulation
- Access https://{{account}}.vtexcrm.com.br;
- Choose a document;
- Type in the comment field and click on
Save
. The system will respond with "Your review has been saved successfully"; - The comment disappears.
Workaround
A possible workaround would be to create a field of type Text
and make it visible on the form.
You can then create or edit the value of the field.