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Collection ordering not working as expected
Collection ordering not working as expected
ID: 502409
Fixed
Published on 1/12/2022
Last update on 5/12/2023

Summary

On Collections (Beta), we should be able to change the order of the products inside a collection using the feature "Move to Position":

https://help.vtex.com/tutorial/creating-collections-beta--yJBHqNMViOAnnnq4fyOye

However, this feature fails intermittently and does not work properly all the time.

Simulation

  • Go to any collection settings admin: .myvtex.com/admin/collections
  • Try to change the order of a Product inside the collection;
  • Wait until the product is automatically reindexed with the new order on the collection.

Workaround

There is no workaround in Collections (Beta), but manually setting the order of products is possible in Collections created through the legacy CMS (Portal) with some restrictions: https://help.vtex.com/en/known-issues/manual-sorting-of-collections-doesnt-work-as-expected--aGTNVDT6LKKoWuSceQWs0

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