Menu
Feedback
Start here

Known issues

Known issues
Catalog Indexing Report 'Total' Section Calculation Error
Catalog
ID: 499450
No Fix
Published on2/25/2022
Last updated on2/16/2024
1 min read

Summary

Currently, in the catalog indexing report (RelatorioIndexacao.aspx), the "Total Indexed" section is considering all catalog products when reaching 100% of the metric, not subtracting not indexed products if needed.

Simulation

  1. Check the total products indexed on the "Total" section of this UI

{"base64":"  ","img":{"width":202,"height":165,"type":"png","mime":"image/png","wUnits":"px","hUnits":"px","length":6258,"url":"https://raw.githubusercontent.com/vtexdocs/known-issues/refs/heads/main/docs/en/known-issues/Catalog/catalog-indexing-report-total-section-calculation-error_1.png"}}

  1. Then check the "Products that were not indexed"

{"base64":"  ","img":{"width":283,"height":132,"type":"png","mime":"image/png","wUnits":"px","hUnits":"px","length":6745,"url":"https://raw.githubusercontent.com/vtexdocs/known-issues/refs/heads/main/docs/en/known-issues/Catalog/catalog-indexing-report-total-section-calculation-error_2.png"}}

  1. Then go to the "Produtos" catalog section, in which you'll see how many total products your store has:

{"base64":"  ","img":{"width":1274,"height":377,"type":"png","mime":"image/png","wUnits":"px","hUnits":"px","length":35958,"url":"https://raw.githubusercontent.com/vtexdocs/known-issues/refs/heads/main/docs/en/known-issues/Catalog/catalog-indexing-report-total-section-calculation-error_3.png"}}

The math does not add up, the "Total" section should be 71 in the example above, since there are 2 products that are also not indexed.

Workaround

n/a

Contributors
2
Photo of the contributor
Photo of the contributor
+ 2 contributors
Was this helpful?
Yes
No
Suggest Edits (GitHub)
Contributors
2
Photo of the contributor
Photo of the contributor
+ 2 contributors
On this page
Still got questions?
Ask the community
Find solutions and share ideas in the VTEX Community
Join our community
Request VTEX support
For personalized assistance, contact our experts
Open a support ticket
GitHubDeveloper PortalCommunityFeedback