Known issues
Cart with multiple country addresses lose the pickup address if store can't ship to all the countries
Cart with multiple country addresses lose the pickup address if store can't ship to all the countries
ID: 1068197
Backlog
Published on 7/19/2024
•
Last update on 7/19/2024
Summary
If a shopper has several addresses in their profile from different countries, and the store doesn't deliver to any of those addresses, when selecting pickup to a valid address and moving to the payment step, the Checkout UI redirects the shopper back to the shipping step.
Simulation
- Register addresses from a country that the store doesn't offer delivery to;
- Go to checkout and select a valid address with the country that the store delivers;
- Click on "Go to payment".
Workaround
N/A