Menu
Feedback
Start here
Tutorials
Developer portal

Known Issues
Support Rules
Troubleshooting

Frequently Asked Questions
Announcements
Known issues
Assembly options attachments lose binding if items are available in different white-label sellers
Assembly options attachments lose binding if items are available in different white-label sellers
ID: 1074856
Backlog
Published on 8/2/2024
Last update on 8/2/2024

Summary

Assembly options attachments lose binding when two items are added to the cart from different white-label sellers (one of the sellers can be seller 1), and both have the same attachments registered in the assembly options.

The expected behavior is that each attachment is delivered according to its assembly options. However, both attachments will be delivered by the same seller, causing all the assembly options attachments and the second item to show as unavailable.

{"base64":"  ","img":{"width":957,"height":405,"type":"png","mime":"image/png","wUnits":"px","hUnits":"px","length":63162,"url":"https://raw.githubusercontent.com/vtexdocs/help-center-content/refs/heads/main/docs/en/known-issues/Checkout/assembly-options-attachments-lose-binding-if-items-are-available-in-different-whitelabel-sellers_1.png"}}

Simulation

  • Register two assembly options with the same attachments;
  • Register stock of each assembly option in different white-label sellers;
  • Register stock of the attachment in both white-label sellers;
  • Add the assembly options to a cart.

Workaround

N/A

Contributors
2
Photo of the contributor
Photo of the contributor
+ 2 contributors
Contributors
2
Photo of the contributor
Photo of the contributor
+ 2 contributors
On this page
Still got questions?
Ask the community
Find solutions and share ideas in the VTEX community.
Join our community
Request support from VTEX
For personalized assistance, contact our experts.
Open a support ticket
GithubDeveloper portalCommunityFeedback