Menu
Feedback
Start here

Known issues

Known issues
Amazon Orders stock reservation
Connections
ID: 670572
Backlog
Published on10/8/2024
Last updated on10/8/2024
1 min read

Summary

When an order is created in Amazon marketplace, and after some time is cancelled before paid the stock reservation remains active in VTEX.

Simulation

The order won't be created in VTEX Order Bridge menu, but reservation is active.

Workaround

As a workaround the seller can cancel the reservation using the logistics API

Contributors
1
Photo of the contributor
+ 1 contributors
Was this helpful?
Yes
No
Suggest Edits (GitHub)
Contributors
1
Photo of the contributor
+ 1 contributors
On this page
Still got questions?
Ask the community
Find solutions and share ideas in the VTEX Community
Join our community
Request VTEX support
For personalized assistance, contact our experts
Open a support ticket
GitHubDeveloper PortalCommunityFeedback