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Known issues
Amazon integration is not cancelling orders in VTEX
Connections
ID: 588456
Backlog
Published on5/30/2022
Last updated on11/25/2022
1 min read

Summary

When the order is cancelled in Amazon integration we are not cancelling in VTEX OMS

Simulation

In bridge orders menu, you will see the information that order was created, but when cancelled in Amazon is not reflecting in VTEX.

Workaround

Manually cancel the order

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