Menu
Feedback
Start here

Known issues

Known issues
Admin Collection Brand List Timeout
Catalog
ID: 639905
No Fix
Published on8/17/2022
Last updated on7/1/2024
1 min read

Summary

Currently, for stores that have 4000+ brands on their catalog, the following brand listing does not load any brands when attempting to create a new collection:

{"base64":"  ","img":{"width":728,"height":249,"type":"png","mime":"image/png","wUnits":"px","hUnits":"px","length":19989,"url":"https://raw.githubusercontent.com/vtexdocs/known-issues/refs/heads/main/docs/en/known-issues/Catalog/admin-collection-brand-list-timeout_1.png"}}

This occurs due to a timeout (you can see that there's a long load time and then it displays as "no brands").

Simulation

1 - Go to the new admin collections module on a store with 4000+ brands. ex: mystore.vtex.com/admin/collections.

2- Click on the + create collections button

3 - a spinner will be shown for ~50s and then a message of "no brands", which is incorrect.

Workaround

n/a

Contributors
2
Photo of the contributor
Photo of the contributor
+ 2 contributors
Was this helpful?
Yes
No
Suggest Edits (GitHub)
Contributors
2
Photo of the contributor
Photo of the contributor
+ 2 contributors
On this page
Still got questions?
Ask the community
Find solutions and share ideas in the VTEX Community
Join our community
Request VTEX support
For personalized assistance, contact our experts
Open a support ticket
GitHubDeveloper PortalCommunityFeedback