Known issues
Abandoned Shopping Cart triggers stopped working
Abandoned Shopping Cart triggers stopped working
ID:
Backlog
Published on 12/10/2018
•
Last update on 12/22/2022
Summary
This known issue impacts a small fraction of accounts with abandoned shopping cart triggers. The trigger stops working, but can be reactivated by deleting it, and creating a similar one.
Simulation
Workaround
Deleting the troublesome trigger and creating a new one solves the issue.