Frequently Asked Questions
Why doesn’t the order go to the ‘Sent’ status on the marketplace?
Why doesn’t the order go to the ‘Sent’ status on the marketplace?
Published on 4/27/2017
•
Last update on 12/31/2019
In VTEX, the last status of an order flow is Billed
. In this status the tracking data and the invoice of the order are provided.
Thus, for marketplaces that have some status which comes after Billed
(such as Delivered to Carrier
and Delivered
) the progress for these other statuses must be made directly by the marketplace system.