Menu
Feedback
Start here
Tutorials
Developer portal

Known Issues
Support Rules
Troubleshooting

Frequently Asked Questions
Announcements
Frequently Asked Questions
Why do some products, SKUs or orders are not integrating with VTEX?
Why do some products, SKUs or orders are not integrating with VTEX?
Published on 4/27/2017
Last update on 12/31/2019

When a store has problems with the ERP, it often happens that there are difficulties with sending products and SKUs to VTEX. However, since integration is handled by the ERP, by the store or by a partner agency, you must find out from this developer how to check logs and how to correct the problem.

In the case of ERPs, VTEX takes no active part in the integration, but just waits for the products to be sent. Accordingly, you must check who designed the integration and what the problem is.

Contributors
2
Photo of the contributor
Photo of the contributor
+ 2 contributors
Contributors
2
Photo of the contributor
Photo of the contributor
+ 2 contributors
On this page
Still got questions?
Ask the community
Find solutions and share ideas in the VTEX community.
Join our community
Request support from VTEX
For personalized assistance, contact our experts.
Open a support ticket
GithubDeveloper portalCommunityFeedback